Be a good community member.
Follow our content guidelines. Event Hive is a place where event planners (or wanna be planners) share, buy, and sell materials and resources. The “What is and isn’t ok to post?” resource on this page will provide information on the types of resources that we currently support. Please refrain from posting resources that fall outside of these guidelines.
Set and honor your prices. How you price your resources is up to you. You must offer the full material advertised in your resource listing for the price listed, and you cannot require members to pay any additional fees to access your resource. You may not charge more on Event Hive for a resource that is offered for free or less elsewhere.
Be accurate and honest. The Event Hive community is built on trust. You should only sell resources that you’ve produced or designed yourself. Make sure your resource is complete and accurate. Don’t be misleading about what your resource is or includes. It’s your responsibility to ensure that the titles, descriptions, and other materials in your resources are truthful, accurate and free of mistakes and technical issues.
Maintain accessibility and fix technical issues. By offering resources for sale through our Services, you agree to provide undisrupted access to your resources to members who have purchased them. Each resource file you upload must be complete, fully accessible, and in working condition at all times. This means, if any part of your resource content is hosted on another platform or relies on a third-party service, you must maintain third party content at all times. You may not require the purchase of any additional software or equipment not listed as required in your resource description. You may not require the purchase, subscription, or registration of an account with any other websites or services to access your full resource.
Respect intellectual property rights. Your resources must only contain material that you own the rights to (copyright, trademark, and other rights) or that you have the legal right to use commercially. When you upload a resource, you represent and warrant to us and to purchasers who may use your files that you have the necessary rights to use all of the content you include in your resource, that neither Event Hive nor any member will have to obtain a license or pay royalties to any third parties, and that the intended use of your resource will not infringe on anyone’s rights (including copyrights, trademarks, or other intellectual property rights, personality, publicity, or privacy rights). We will remove resources that are identified in a valid legal notice as infringing, or that we have a good faith belief are infringing, and we’ll close the accounts of Sellers who repeatedly violate this rule.
Don’t direct Users to alternative sales channels. Event Hive should not be used as a way to drive traffic to another website. You may not include hyperlinks to alternative sales channels such as another online marketplace or e-commerce site where your resources can be purchased.
When your Buyers leave you questions or comments, use this chance to engage them. Timely, thoughtful responses go a long way in creating loyalty and demonstrating a commitment to strong customer service.
Treat others the way you want to be treated. It’s an oldie but a goodie! Your templates are personal creations. If feedback rubs you the wrong way, give yourself some time before you respond. You’ll want your best professional self to shine through each and every time you respond. Providing good customer service is also an excellent opportunity to really help your store stand out and to attract new Followers!
Above all be a supportive and respectful community member, and help us continue to develop and grow our amazing event planner community.